Suri and Co

Imagine a young couple in Mumbai. They have good jobs in technology, are thinking about buying their first apartment, and want to start investing in their future children’s education. Or picture a retired professional in Chennai who wants to make sure her savings are enough to fund medical costs and a peaceful life. In both these cases, the first instinct is usually to speak to a trusted financial advisor.

But today there is another option. All they need is a smartphone with a smart app. Artificial intelligence can now look at their goals, income, spending patterns, and even risk comfort to build a personal financial plan. Across India and the world, AI-powered financial coaching is growing fast. It raises a serious question for everyone in finance and for everyday investors, too. Could these tools eventually replace human wealth advisors?

The short answer is not yet. But the gap is closing faster than most people expected.

Why AI financial coaching is growing in India

There are strong reasons why this trend is taking off in India right now.

  • The country has more than 750 million internet users, and millions more are getting connected each year.

  • People have become comfortable using apps to manage money. UPI transactions in India crossed 100 billion in 2023.

  • Young professionals are opening mutual fund accounts and buying stocks at record rates. The total number of demat accounts in India went past 140 million in early 2024.

  • Many of these new investors want low-cost, fast, on-demand advice. They do not have the time or patience for long meetings or traditional paperwork.

Banks, asset management companies, and fintech startups have all noticed this. ICICI Bank has built iPal, an AI assistant that helps customers with their basic financial questions. Zerodha, one of the biggest retail brokers, uses an AI chatbot in its Varsity learning platform that answers thousands of investor queries. Even global leaders like Vanguard and Schwab have started to introduce AI-driven financial tools in India’s wealth circles.

What exactly can AI financial coaching do?

AI in personal finance today is far more advanced than a simple calculator.

For example, an AI tool can track your salary credits, spending habits, and existing investments. It can study how you reacted in past market declines and then build a plan that fits your emotional comfort. It suggests how much to keep in a bank deposit, how much in stocks, and how much in bonds or gold.

Some tools go a step further. They monitor your investments every day and send alerts if there is a big risk. If stocks fall sharply, they might remind you not to panic sell if your goals are long-term. If markets rise too much, they might suggest moving a little to safer assets to lock in gains.

This is what makes AI tools attractive. They use data that a human advisor might take days to review and give instant feedback. They also do it without emotions or hidden sales motives.

 

Why do many investors in India like these AI tools

For a lot of Indians, professional financial advisors still seem distant. Many people think that such services are only for the very rich. Others worry about high fees or being sold expensive products, mainly because they earn commissions for the advisor.

AI tools promise to change that.

  • They are usually much more affordable. Many robo-advisory apps or AI planners cost a fraction of traditional advisory fees.

  • They are available at all hours. A young manager in Bengaluru can plan her investments late at night after work.

  • They remove sales pressure. AI does not have a target to sell you insurance or a specific mutual fund.

This is why platforms like Paytm Money and Groww are adding more AI-based features. They can guide people who are investing for the first time without scaring them off.

Why experienced wealth advisors still matter

Even the best AI tools have their limits. A skilled human advisor brings something that a machine simply cannot replicate.

Imagine a family business owner in Hyderabad who wants to move company shares to his children but also keep the business stable. Or a family in Delhi with assets in multiple countries that needs to plan for inheritance taxes. These situations need human judgment, coordination with lawyers and tax experts, and personal trust.

A seasoned advisor also knows how to handle sensitive topics. They can mediate between family members, plan donations to charity in a way that fits family values, and adjust plans if health or life situations change. No AI model today can fully do that.

Real examples from India

Take two different real-life stories.

  • A software engineer in Pune uses a popular robo-advisory app. Each month it automatically splits her salary into index funds, gold ETFs, and a small emergency fund. The app adjusts the split based on market trends. For her, who simply wants to build wealth over time, this works perfectly.

  • Meanwhile, a business family in Delhi is working with a private wealth team. They are setting up trusts, managing commercial properties, and planning for taxes across India and Dubai. This involves lawyers, chartered accountants, and seasoned financial planners. AI tools help with calculations, but the big decisions rely on human expertise.

These examples show the reality. For standard goals, AI is powerful. For complex, multi-layered needs, human advice still leads.

How India’s financial industry is adapting

Banks and wealth firms in India are not ignoring this shift. They are choosing a blended model that is often called bionic advisory. This combines the scale and speed of AI with the judgment and relationship skills of human advisors.

  • HDFC Bank and Kotak Mahindra use AI-based dashboards that help their teams create better investment proposals.

  • Large wealth firms in Mumbai track hundreds of client portfolios with machine learning tools that spot unusual risks.

  • Smaller boutique firms also use AI to scan tax rule changes and instantly check how they affect client investments.

This means human advisors can spend less time on manual reviews and more time on strategy and building trust.

What seasoned finance professionals should watch

For finance professionals, this is not just a technology story. It changes the entire landscape.

  • As routine planning becomes automated, how will fee structures change?

  • Could machine learning spot opportunities or dangers that even skilled analysts miss?

  • What happens to compliance if an AI tool makes a suggestion that later fails? Does the responsibility stay with the app maker or the advisor who used it?

There are also opportunities. Wealth firms can serve more clients without reducing quality. Family offices can watch hundreds of investments with fewer staff. Insurance companies can use AI to propose better protection products based on how clients behave.

Could AI replace human advisors one day?

For simpler needs, the answer might be yes. A young investor who wants to save for retirement or buy a home may never need a human advisor. AI can plan, adjust, and keep them disciplined at a very low cost.

But for more complicated lives, the human element is hard to replace. AI does not yet know how to read family dynamics, handle emotional legacy decisions, or coordinate multi-country tax planning. Even as AI becomes smarter, most wealthy families and business owners will still want a human they trust at the core of their planning.

What the future might look like in India

India’s wealth management market is expected to grow steadily. As more people reach higher income levels, they will want better ways to manage money. A 2023 Bain and Company study said digital-only investors in Asia might double by 2026. But it also found that most wealthy clients still want a mix of technology and personal attention.

Regulators like SEBI and the Reserve Bank of India are also studying how to keep AI tools fair and safe. They want to ensure client data is protected and that automated advice meets high standards.

The most likely outcome is a blended world. AI will handle data-heavy tasks and standard financial planning. Human advisors will focus on complex needs and on building personal trust.

The bottom line

AI is changing how Indians plan and protect their wealth. For many first-time investors with simple goals, AI might even fully replace traditional advisors. But for families with businesses, multiple properties, or sensitive inheritance matters, experienced human advisors will stay essential.

The winning models may be those that combine both. By using AI to improve scale and insights while keeping human relationships at the center, India’s wealth management industry can grow stronger, faster, and more securely.